I HAVEN'T RECEIVED MY ORDER CONFIRMATION EMAIL

If you're having trouble finding your order confirmation email, don't worry! We automatically send out emails when orders are fulfilled, but they can sometimes end up in your spam folder. If you still can't find it, it might be because the email address you gave us was incorrect. Don't worry - just contact us with your name, address, and the right email address, and we'll be able to locate your order number and get your email sorted out! No need to stress - we're here to help.

CAN I CANCEL MY ORDER?

We want to get your orders to you quickly, so we usually pack and dispatch them quickly. Unfortunately, once an order is placed, it can't be cancelled, because it is already in the process of being packed and shipped. We understand this might be inconvenient, but we hope you appreciate our effort to get your order to you ASAP! Thanks for being a valued customer!

I HAVEN'T RECEIVED A SHIPPING CONFIRMATION

We want to make sure you don't miss out on any important information, so once your order is fulfilled, we'll send out an automatic email with all the shipping details. If it's not in your inbox, don't forget to check your spam folder!

We hope this friendly reminder helps you stay up-to-date. Enjoy your order!

WHEN WILL I RECEIVE MY ORDER?

It typically takes 7-12 days to receive your order, but it can vary, depending on your location and how many orders we're currently processing. Sorry for any delays – our products are selling fast, and we're doing all we can to keep up! Thanks for your patience, and we hope you enjoy your purchase!

WHY IS THERE NO INFORMATION ON MY TRACKING NUMBER?

We know how important it is to get your order delivered on time, so we want to let you know that there may be a slight delay in the data provided by our shipping couriers. Tracking info can sometimes take a few days to update in our system, but rest assured, your order is on its way! We just kindly ask for your patience while we work to get your package to you as soon as possible. Thanks for understanding, and we appreciate your business!